Right Corporation Recruitment

Industry Manager

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Responsibilities:

.Make industry analysis report regularly;

.Exploit new importers and wholesalers, build customer files with them;

.Maintain good relationships with the industry's major customer groups;

.Provide samples and demand characteristics of main products in the industry;

.Evaluate the market recognition degree of samples that received from China, and promote to the main customer groups;

.Follow the customers’ transaction process, including online order, goods production, logistics status, funds payment progress and after-sales service feedback;

.Actively cooperate with the China headquarters industry manager's job and provide the necessary local advice for him.

Requirements:

.Familiar with at least one industry: building materials, lighting, furniture, home, infant, toys, electronic digital, transportation (auto, motorcycle), etc.;

.Familiar with the market characteristics and business models of the main products in the industry;

.Familiar with computers and networks, understand Zambia Internet develop trend is preferred .

Interested candidates that meet the above qualifications should please send their CV to callen.ke@toafrica.net

Country Manager

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Description

We are looking for someone with passion, energy, intellect and drive that can bring fresh ideas, an analytical mind and a dedication to growing the Amanbo.com.zm. This is a great opportunity for a strong E-commerce B2B business professional with experience prioritizing activities, leading both internal and external partners.

Responsibilities

.Learn as much as possible about the industry associated with your sites and utilize this information to drive decision making.

.Understand and develop strategies and activities to grow website traffic in a profitable manner.

.Develop key business requirements for feature development on the sites and work closely with designers and developers to implement.

.Identify relevant business models and work to build partnerships and relationships to grow revenues associated with the models.

.Manage all the operational activities of the company.

Requirements:

.Highly analytical – demonstrated experience tracking core business metrics and making or recommending decisions based on those metrics.

.Age below 35years.

.Excellent communications – able to take complex information and succinctly and effectively communicate both in verbal and written formats.

.Have knowledge about e-commerce , B2B and B2C business

.Organized – able to keep multiple balls in the air and to deconstruct complex activities into their component parts, track those parts, and manage the activities to completion.

.Strong Business Sense - an excellent understanding of costs and benefits and an ability to use that understanding to prioritize activities. Understanding of web monetization is a very strong plus.

.Practical – you value getting stuff done more than the big idea.

.Team Player – a sincere willingness to place the team above yourself. Able to work cross-functionally, build partnerships and share knowledge.

.Webby - a natural inquisitiveness to what is happening online and how that may be incorporated on Amanbo.com.zm.

.In addition, a familiarity with web technologies and how to manage feature development is a plus.

.Educational background from USA or UK will be added advantages.

.Must be educated to degree level or equivalent, preferably with some financial qualifications or training – a solid understanding of budgeting and financial planning is essential as this role involves agreeing annual budgets as well as producing financial reports.

.General management experience is essential.

.Must have essential networking skills.

.Be able to deliver the highest standards of customer service.

.The ability to recruit staff and monitor performance.

.Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.

.Must be familiar with computer software programs e.g.power point, Word, Excel etc.

Receptionist

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No. of hiring: 3

As a receptionist you will be the first point of contact for the company and you will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all administration tasks are completed accurately and delivered with high quality and in a timely manner.

Responsibilities

.Serve visitors by greeting, welcoming, directing and announcing them appropriately .Answer, screen and forward any incoming phone calls while providing basic information when needed.
.Receive and sort daily mail/deliveries/couriers.
.Responding toc.
.Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges.)
.Update appointment calendars and schedule meetings/appointments.
.Attracts potential customers by answering product and service questions; suggesting information about other products and services.
.Opens customer accounts by recording account information.
.Maintains customer records by updating account information.
.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
.Maintains financial accounts by processing customer adjustments.
.Recommends potential products or services to management by collecting customer information and analyzing customer needs.
.Prepares product or service reports by collecting and analyzing customer information.
.Contributes to team effort by accomplishing related results as needed.
.Perform other clerical duties such as filing, photocopying, collating, faxing etc.

Requirements:

.Proven minimum 3yrs working experience in similar roles .Proficient with Microsoft Office , Power point excel e.t.c .Professional appearance.
.Solid communication skills both written and verbal.
.Ability to be resourceful and proactive in dealing with issues that may arise.
.Ability to organize, multitask, priorities and work under pressure.
.Diploma/ degree in business administration.
.Below 35years.
.Information about E-commerce business.
.Previous experience of Customer care services/secretarial /will be added. advantage

Key Competencies

.Interpersonal skills.
.Communication skills - verbal and written.
.Listening skills.
.Problem analysis and problem-solving.
.Attention to detail and accuracy.
.Data collection and ordering.
.Customer service orientation.
.Adaptability.
.Initiative.
.Stress tolerance.

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